Mcdvoice is an online portal owned by McDonald to do Customer Satisfaction Survey. As we know, McDonald is the lasrgest burger fast food outlets in the world. In the beginning, McDonald is BBQ restaurant. But, now it becomes a fast food restaurant. It serves more than 68 million customers in 119 countries every day. It also has 35.000 outlets spread around the world. The outlets are owned by the company itself, affiliate, and franchise.

McDonald’s company gets the revenues from the sales, royalties, and fees from the franchises. Most of the chains sell burger, fries, chicken, breakfast items, soft drinks, and dessert. But, McDonalds also expland the menu such as fish, smoothies, wraps, salad, etc. With the various menus above, McDonalds attracts many people to eat there. This outlet always tries to improve its service. So, it creates McDonalds survey to evaluate their performance. Besides, it also wants to know what the people wants.

Service Management Group provides www.mcdvoice.com for the customers. The aim of this site is to know the approval or disapproval of the customers about the products and service. Besides, this survey also helps McDonald to identify the unsatisfied buyers. McD expects the feed back from you. So, they can get the powerful effect to expand its business. The Customer Survey helps the staff to gain the customer expectation. But, if they get negative feedback, the survey can warn the company about the issue which can affect the profit. Whatever the result of the survey, it will be beneficial for the company. They will be able to improve the customer experience.

McDvoice

The Procedure of Mcdvoice Customer Survey

When you purchase the menu at McDonald, you will get a receipt. This receipt will contain a Mcdvoice survey code. You can use it to redeem special offer from McD. But, you have to fill out the McDvoice customer survey. The reward is the way to attract the customers to join the survey. Besides, the happy buyer will come back and repeat purchase. Besides, the survey also gives the chance to the customers to speak up and give the opinion about McDonald.

The buyers only have seven days to take Mcdvoice customer survey from the date of the purchase. Why does McDonald only gives 7 days? It is because McD wants to make sure that the customer provide the accurate information dealing with their visit. They may forget the details so they cannot give the feedback. McDvoice wants the customers to hold on the code at the receipt to complete the Customer satisfaction survey. After completing the survey, they will get a coupon. Then, they can redeem the coupon for free items offered by McDonald.

McDonald provides free item as the reward of the survey. But, it just allows the customers to take the surveys five times in a month. If you want to access McDonald survey, you should connect with internet access. It means, you have to visit McDvoice portal. They do not allow you to complete the survey via the phone. At the end of the survey, the system will give you  McDvoice validation code. This code serves as the coupon in your future visit. But, you cannot combine the survey coupon with other coupons.

There are some requirements you need to prepare if you want to take McDvoice Customer Survey. First, you need a computer or mobile device as internet access. Besides, you will also need a receipt from McDonald. Every tansaction in this outlet will give you a recipt. Since the portal only has two choices of language, you should have ability to understand Spanish and English. To guide you to take the survey, here we provide the procedures of taking Mcdvoice customer survey.

  • Visit www.mcdvoice.com

Since the survey is only available online, you have to load the McDonald survey portal. You can use your web browser to go to Mcdvoice.com. On the home page of Mcdvoice, you can choose the preferred language. There are two preferences; English and Spanish.

  • Choose the receipt.

On the main page, you will see two types of receipts. Then, you have to select the type of receipt which you receive from the McD. The first bill contains survey code. Besides, another receipt is without a code.

  • Enter the survey code.

After choosing  the receipt, you can input the survey code which appears at the top of the bill. This code usually consists of 26 digits. But, if you do not find any code in the transaction bill, you can choose the second receipt. Then, the site asks you to enter some details. For instance, you have to input the store number, date and time of visit, KS number,order, and the total of amount spent. Besides, you have to indicate that your age is more than 13 years old.

  • Answer the survey.

Then, you can go on to complete the survey by answering all of questions. Your answer should be based on the real experience when you visit McD store. I recommend you to take the survey soon after your visit. So, you still remember the details of their service. This way, you can fill out the survey honestly. Besides, you should provide the answers candidly.

  • Get McDvoice validation code

After finishing the survey, the site will give you a reward code. You can use this code to get special offer from McD printed on the receipt. The reward may be different day by day. Then, you should write this code on the back of your receipt.

You have to remember that this code will expire one month (30 days) after the receipt date. One offer is only for one person in each visit. Besides, you cannot duplicate, transfer, or sold McDonald coupon. If you have any questions related to the McDvoice surveys, you should contact the McDonald’s Customer Service at 800.244.6227.

The Benefits of McDonald Survey for Customer and Company

For some people, they may feel that taking the survey is useless. It only wastes their time. Also, they may throw the receipts after purchasing. So, they never participate the McD survey. But if they know the advantages of this survey, they may change their mind. Participating in the survey means sharing your feedback regarding the food and service.

Some of you may wonder where and how you can take McDonald’s survey. Some outlets may provide the survey forms on the table. So, you can fill it out once you make a purchase. If no forms available, you can tell their staff that you want to participate in the survey. Then, they will give you a form to fill in. But now, Mcdonalds have improved its service. It creates McDvoice online portal for electronic survey. This website provides the survey for several branches worldwide. Sometimes, the staff member will offer you a device to request you fill the satisfaction form. So, you can speak up your critic and suggestion.

In fact, McDvoice is beneficial for both customers and company. For the customer, they will get a coupon soon after they finish the survey. Then, they can redeem the coupon at the McDonald outlet nearby. Besides, the customer can be free to express their dissatisfaction. Futhermore, the survey also provide valuable information for the McDonald itself. The feedback from customers can help them to improve the performance and service. The result of the survey pevent the company to make unnecessary change. So, in the future, they can meet the customer’s satisfaction and expectation.

The Questions asked in the McDonald Satisfaction Survey

This survey is available for the customer who purchase the menu at the store or delivery service. When you get a receipt, you will see a code at the top part of it. This code is useful to take part the McDonalds online survey. What you do is only visiting McdVoice, entering the code, and answering the survey questions. This process only takes a few minutes to do. So, you will not waste your time since you will get the coupons after completing it. Here are the sample of questions which you may find in the survey.

  • How is the rate of your satisfaction with the service you got at McD.

It is your chance to express your happy or unhappy feeling when you visit Mcdonalds. If you are disappointed with the service given, you can criticize them. Besides, you can give the suggestions so they can improve its service

  • Where you buy McDonald menu.

Then, the survey may ask you where you order the food. You can tell whether you order the food at the outlet, drive thru, or delivery service.

  • Questions about menu.

The next, they may ask you about the menu at McDonald. You can express the taste of the menu. Besides, you can also give your opinion about the food presentation.

  • Questions about the professionalism of McDonald’s staffs.

In this section, you can explain what you feel about the performance of the McD staffs. You can describe the speed of their work. For instance, you can complain that their service is slow. Besides, you also can criticize whether the staffs are not friendly.

  • Questions about environment.

The next, they will ask you about the condition of McD outlet. You can speak up about the cleanliness. If the customers say that the outlet is dirty, they will improve the cleanliness.

  • How often you visit McDonald.

Sometimes, the survey also asks the people about the frequency of their visit. You can answer how often you go to McDonald in a week, month, or year.

The last, the survey may ask whether you want to recommend McDonald menu to other people. If you like the menu and the service offered, you can recommend it to your friend. That is all about McDvoice. Since you know the benefits, you must not want to miss the survey after getting the McDonald receipt. So, you can enjoy the menu, take the survey and get the extra coupon.

Chick Fil A is a well-known quick service restaurant. This outlet is famous as the biggest chicken restaurant franchise in the US. Founded 50 years ago, now it runs more than 1600 outlets in 42 states. Chick Fil A serves the customers in its restaurant, drive-thru, dwarf house as well as a lunch counter. With numerous outlets, it can serve many people nationwide. Chick Fil A always tries to improve its quality of service. So, this company creates a portal to provide the customer survey. This website is known as MyCFAvisit.

Through the survey at www.mycfavisit.com, the customer can share their experience during their visit at Chick Fil A. The company will use this feedback to increase its business. Chick Fil A will appreciate the respondents of Mycfavisit. So, it offers a coupon code at the end of Chick Fil A Survey. This code serves as a redeemable coupon. Then, the customers can redeem this code with a free chicken sandwich. Chick-Fil-A offers this coupon since the customers have given a valuable contribution. Your suggestion is useful for the company’s future direction.

Customers are the most vital part of the company. Chick Fil A will not be able to exist without their visit. That is why Chick Fil A gladly receives their voice regarding the quality of the food and service. By reviewing what the customers want, this restaurant will make progress in its business. Based on the comment and suggestion from the buyer, Chick-Fil-A will create innovation. This outlet may introduce the new menu. Besides, it may improve the staffs’ service. ChickFilA may also make the improvement of the environment. So, the customers will be pleased to visit this chicken restaurant.

The Requirements to Taking Online Survey at MyCFAvisit

If you want to take part Chick Fil A survey at MyCFAvisit, you should prepare your receipt. But, you only have two days after the purchase to take My CFA visit survey. You need to enter the code at the bottom of your bill. Then, you can start answering the questionnaire. Upon the completion of My Chick Fil A Visit Survey, you will get a code. But, this code is only for a person each visit.

Mycfavisit

Having a receipt is not enough to be able to take My Chick Fil A visit survey. Since the survey is available online, you should prepare the internet access. Besides, you also need a computer, notebook, tablet, or mobile phone. Using PC or laptop is better than other devices. You will be able to complete the survey quickly. So, you do not waste your time waiting for your smartphone loading. Here are the usability report of some devices.

  • PC or laptop

The usability rating of laptop or computer is 4/5. It means most of the people suggest you use PC. You will only need 10 minutes to complete it. Besides, the survey may ask you to answer three open-ended questions.

  • Tablet or iPad.

The rating is only 3/5. The web page for a tablet is unavailable. But you still can take the MyCFAvisit.

  • Mobile phone.

The rating for a smartphone is only 2/5. It is because the web page of Chick Fil A customer survey is not designed for a smartphone. So, you may face the slow loading. That is why you may take longer time for survey completion.

Apart from receipt, computer, and the internet, you also need to acquire Spanish or English. Chick-Fil-A survey portal only provides two language choices. Most of the questions at mycfavisit.com are in the form of Likert Scale. So you only need to click the level of satisfaction provided. It provides five scales to express your feeling when you visit the outlet. Besides, it also provides open questions. So, you can give detailed comment or suggestions. Chick Fil A expects the honest answers from the respondents. Therefore, you should answer the Chick Fil A questionnaire truthfully.

The Instruction to Taking Chick Fil A Customer Satisfaction Survey

In fact, the procedure of completing the survey at Mycfavisit is simple. When you have all requirements in hand, you can start the survey anytime. Then, after answering some questions related to Chick Fil A service, you will get a coupon code. After that, you can redeem it with an Original Chicken sandwich at the next visit. Here is the step by step of taking Chick-Fil-A Customer Survey.

  • Load www.mycfavisit.com.

Chick Fil A provides a special web as the survey portal. This site is Mycfavisit. You should remember that you only can take the Chick Fil A survey at mycfavisit.com. You will not find this survey at the official site of Chick Fil A at www.chick-fil-a.com.

  • Enter the code.

You can look at the code on the bottom portion of your receipt. This serial number consists of 22 digits. The code is separated by dashes.

  • Answer the survey questions.

Chick Fil A has provided some questions asking about your experience when you come to the outlet. The questionnaire has five points scale. It consists of some choices such as highly satisfied up to highly dissatisfied. Your task is only clicking on the circle which describes your feeling.

  • Enter your zip code.

After finishing the questionnaire, you should input your zip code. Chick Fil A will use it to identify your location.

  • Get the validation code.

Since you have completed the survey at Mycfavisit, the site will show a code. You should write this code behind your receipt. Then, you can redeem the coupon with a chicken sandwich in the Chick Fil A outlet nearby.

The Questionnaire at Mycfavisit Satisfaction Survey

In fact, there are two types of the questionnaire at My CFA visit online survey. The first is five-point scale questions. The second is the open question. The Likert Scale describes the customers’ level of satisfaction. So, if you want to voice your feeling, you can click on the circle given. Here are the lists of the topic on the questionnaire.

  • The service was given by Chick Fil A team members.

First, you have to rate how well the Chick Fil A staffs serve you. It also asks you whether the station is easy to access. Besides, it asks whether the Chick Fil A menu is easy to identify.

  • The taste of food.

Then, Chick-Fil-A wants to know whether you are satisfied with the food’s temperature. You can give your opinion whether the food is fresh. Besides, you should also reply the questions about the taste of food. You will also find the question asking about the portion size of the food. Furthermore, you can express your thought about the variety of the menu.

  • The friendliness of the staff member.

Then you can rate whether the Chick-Fil-A staffs are courteous and attentive. Then, you should give information if the team cares about you.

  • the cleanliness and neatness.

The next question will ask about the employee’s neatness. You can rate the team member’s appearance. Besides, you should also rate the level of cleanliness of the restaurant and restroom. If you do not have any feedback, you can select N/A.

  • the menu you order.

The survey then asks you about the menu which you buy on your visit. It will show the list of the food and beverage. For instance, you can choose Sandwich, Nuggets, Salad, Chick and Strips, Waffle Fries, Milk Shake, Desert, etc. You can check all items which you order. Then you should tell if your order is correct. Then, you should identify if you receive proper condiments or utensil. The next, you should answer honestly if all items are prepared correctly by the team. When you think that there is something missing from your menu, you have to tell it.

  • The willingness to recommend.

The next, you can tell Chick Fil A if you want to come back to eat in the same outlet. Besides, you should also express whether you want to recommend Chick-Fil-A to your family or friends.

  • The description of the order placement.

You can use the options given such as Fast, Slow, Confusing, Clear, Stressful, Stress-free. If the choices do not describe your feeling, you can choose none of the options.

The List of Open-Ended Questions at Mycfavisit Survey

The Chick-Fil-A Customer Survey also contains essay questions. Chick Fil A wants to know your opinion about the service given. You are free to write what you have experienced on your visit. Here are the sample of the questions.

  • Your problem during the visit.

The survey will ask you about the problem when you order and eat at Chick Fil A. when you tell that there were some issues, you can tell it honestly. Then, you may be asked about the solution to correct this problem. If you were not satisfied, you could complete the details about the problems you face. In contrast, if you do not find any problem, you can simply answer NO.

  • Share your opinion.

Then, Chick Fil A gives you a chance to share your experience. You can give praise, suggestions, or comment. Your thought will be useful for the improvement of Chick Fil A restaurants. So, you have to explain it honestly. So, the issue you bring can make this restaurant correct their service. You can share your opinion in 750 characters.

After sharing your thought, you can continue to few more questions. The next, the survey asks you the frequency you visit Chick Fil A in this month. They also ask you about the location of the Chick-Fil-A you often visit. Then, they also ask you how often you go to other fast food outlets. You can choose the answer by clicking the drop-down menu. The last question is not related to the customer experience. It is so since the survey asks about the type of mobile phone you have. You can say whether you use iPhone, Windows Phone, Android, or Blackberry. Now, you have completed the Chick-Fil-A survey. Then, you can write the validation code on the screen as a coupon.